Privacy Policy

Last updated: 15 July 2026

Scope

This policy applies to the Minbao Gold Recycling website and its quotation, recycling-method, store-location and online enquiry services.

Information we use

When you request a quotation or consultation, we may collect your name, contact details, precious-metal category, estimated weight and any item images you choose to provide. We use this information only to reply, prepare a service visit and complete necessary transaction communication.

Cookies and access logs

Necessary cookies and basic access logs may be used for site operation and security. This policy will be updated before analytics or third-party services are introduced.

Retention and security

Enquiry and transaction information is protected through access controls and retained only as long as required to provide the service, comply with law or resolve a dispute.

Service providers

If you choose mail-in or doorstep recycling, necessary information may be shared with logistics, insurance or payment providers solely to complete the requested service.

Your rights

You may request access, correction or deletion of eligible personal information and withdraw consent that is no longer needed for an unfinished service.